Deaf Support, Without the Barriers.
We know what it’s like to be left out. To feel stuck. To keep asking for access, but nothing changes.
That’s why DeafMetrix offers support just for you — Deaf people trying to get the help, services, and respect you deserve.
This isn’t about business.
This is about power.
Your power to push back — and move forward.
Why Services Have a Cost
Some support takes time — reading your letters, writing strong responses, helping you prepare, or joining meetings with you.
We keep costs as low as possible.
You shouldn’t have to pay just to be treated fairly — but our time and energy are limited, and this helps us stay available for the community long-term.
This is Deaf-led support — built on care, not profit.
Letter & Complaint Support
Talk It Through
30–45 min
We listen, help you understand what’s going on, and plan what to do.
£45
Letter Review
30 min
You write it — we check it, make it stronger, and help you say what you mean.
£35
Letter Writing (Full)
60–75 min
You tell us what happened — we write the full letter for you.
£60
Follow-Up Letter
60 min
If no one replied, we help you chase or escalate.
£55
Safeguarding Letter
60–90 min
For serious concerns — we help write a clear, respectful complaint.
£65
Case Summary Report
90–120 min
For ombudsman, MP, or regulator — we write a strong case summary you can submit.
£95
Advocacy & Meeting Support
Online Advocacy
Up to 2 hrs
We join a Zoom/Teams meeting with you (e.g. school, GP, housing) to support and advocate.
£95
In-Person (If Needed)
Case-by-case
Only if really necessary. We charge extra for travel and time.
From £150
Job & Confidence Support
Confidence Coaching
60 min
Support to feel more confident in tough situations.
£60
Interview Prep
90 min
Practice answers, access requests, and prepare for interviews.
£75
Employer Support Letter
30 min consult + message
We write to your employer (with your consent) to help them understand and support you.
£55
Deaf Passport
60 min + PDF
A personal access document — for work, school, GP — that explains your access needs and strengths.
£65
Direct Support for the Deaf Community
We're here to help — but we’re not lawyers, doctors, or caseworkers.
At DeafMetrix, we give Deaf individuals practical support, advocacy, and guidance to navigate unfair systems and remove barriers.
We don’t provide legal advice, medical treatment, or formal casework — but we can:
✅ Join meetings with you (online or in-person) to advocate and support
✅ Help you write complaints, letters, and documents
✅ Coach you before job interviews or school meetings
✅ Explain your rights and options in plain language
✅ Guide you through what to do if something feels wrong or unfair
This isn’t a full list. If you’re facing access barriers or don’t know where to turn, contact us.
We’ll help if we can — or connect you to someone who can.
Still Stuck After All That?
If you’ve tried everything and you’re still being ignored or mistreated, we won’t disappear.
We’ll connect you with trusted legal partners or support services who can take things further.
We’ll hand it over with care, and make sure you’re not left alone.