DeafMetrix Soultions

If people use it, need it, or are excluded by it — we help you fix it.

Exclusion isn’t rare. It’s built into everyday systems.

We redesign the things most people take for granted — apps, healthcare, education, safety, media, jobs, and policies.

✅ Deaf-led ✅ Accessible delivery ✅ Built for lasting change

  • A business team in a meeting room discussing project planning, with sticky notes on the wall, laptops, notebooks, and a large monitor displaying an email interface.

    🧠 Awareness & Culture Training

    Go beyond “awareness” into lasting culture change. Sector-specific workshops, bias and stereotype training, and leadership sessions that embed Deaf inclusion into daily practice.

  • Overhead view of a person working on a laptop at a white desk with a smartphone, a cup of coffee, a remote control, a conference phone, a notepad, and pens.

    2. 🛠️ Consulting & System Redesign

    Audit, diagnose, and rebuild exclusion out of your systems. We tackle policies, processes, and operations so access is built in, not bolted on.

  • A group of people sitting at a wooden table, engaged in a meeting or discussion. Some are taking notes with notebooks and pens, with light streaming through a nearby window.

    3. 🧍 Inclusive Hiring & Workplace Design

    Make every stage of the employee journey accessible. From recruitment audits to inclusive onboarding, retention strategies, and manager coaching.

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    4. 💻 Product, Tech & Digital Experience

    Build platforms and apps Deaf users can actually use. UX/UI audits, captioning/sign language integration, and real-user testing to keep products functional and trusted.

  • Person holding a black and white film director's clapboard in front of their face, standing against a plain white wall.

    5. 🎥 Media, Content & Representation

    Tell stories that include us, not erase us. Representation consulting, content accessibility, and Deaf involvement from concept to delivery.

  • A person pointing at sticky notes on a whiteboard or wall during a brainstorming session in a well-lit room.

    6. 📊 Strategy, Risk & Corporate Impact

    Identify and eliminate legal, reputational, and financial risk. Access-aligned governance, compliance diagnostics, and input into ESG and board-level plans.

  • Aerial view of Optus Stadium in Perth, Australia, surrounded by parking lots, green fields, a river, and a cityscape in the background.

    7. 🏟️ Sport, Events & Live Environments

    Make every event accessible and safe. Venue audits, safety protocols, and audience/player experience design for full participation.

  • Message written in white chalk on a brown metal surface stating '#LeaveNoOne Behind'.

    8. 📜 Policy, Safeguarding & Procurement

    Rewrite frameworks to protect and include. Safeguarding integration, procurement criteria, and policy consultation on public services and safety.

  • Open laptop on wooden table displaying a website with the message "I design and develop experiences that make people's lives simple."

    7. ✅ Testing & Validation

    Test with real Deaf users before launch. Community-led panels, practical validation, and QA that prevents failures before they happen.

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    5. 📅 Ongoing Support (Retainers)

    Keep access embedded as you scale. Long-term consultancy, monthly check-ins, and priority access to DeafMetrix expertise.

  • The word 'Requests' written in white chalk on a blackboard with a line underneath.

    6. 🚨 Urgent Response Support

    Act fast when things go wrong. Crisis support, harm mitigation, and trust rebuilding in high-risk situations.

  • Scrabble tiles spelling out the word 'CONTEXT' on a wooden tile rack against a blue background.

    🧩 Don’t see your sector? You’re still in the right place.

    If people use it, rely on it, or are excluded by it — we can help redesign it.

    Because exclusion isn’t industry-specific. It’s system-specific.

How We Work

We don’t offer awareness. We deliver structural clarity — fixing the root, not the symptoms.

🔍 1. Audit + Expose

We map your systems — platforms, policies, services, comms — and show you the gaps you’ve missed.

You’ll learn:

  • Where exclusion is built in

  • Where you’re out of step with compliance

  • Where systems are silently failing users

🧠 2. Analyse + Advise

We turn findings into clear, actionable strategy — no blame, just transformation.

You’ll gain:

  • Strategic language and data to lead change

  • Frameworks to future-proof design

  • Executive-ready insight to shift from risk to relevance

🛠 3. Redesign + Rebuild

We work with your teams to rebuild broken parts — properly.
You avoid: legal exposure, complaints, press fallout, customer loss.
You gain: functional inclusion, measurable results, long-term trust.

🤝 4. Co-Create + Validate

We don’t just listen to the Deaf community — we build with them.
New designs are tested by real Deaf users, not assumptions.

Why It Matters Now

Every broken journey is more than a barrier — it’s:

  • A legal liability

  • A lost customer

  • A reputational crisis in waiting

The cost of inaction is legal risk, public backlash, lost markets, and operational drag.

Ready to Stop Guessing?

We’re ready to lead with you.